❓ Frequently Asked Questions
1. Are you a factory or trading company?
We are a manufacturer, and we have our own sales team to service our clients directly.
2. Can we customize our design or logo?
Sure, we provide OEM and ODM services. You can provide your ideas or artwork, and we will develop it for you.
3. How about the sample fee and delivery time?
Samples typically take 7-10 days. The fee is based on material and construction and can be discussed during the inquiry.
4. How do you ship the goods?
We can ship via EMS, DHL, FEDEX, UPS, SF-express, TNT, or via major Chinese ports depending on your requirements.
5. What are the payment terms?
We accept T/T, Paypal, L/C, and various trade assurance methods.
6. What is the MOQ for bulk orders?
Our standard MOQ is 1000 PCS. Larger quantities generally qualify for more competitive pricing.