Frequently Asked Questions
Are you a factory or trading company?
We are a professional manufacturer with our own dedicated sales team to service our global clients directly.
Can we customize our own design or logo?
Yes, we provide full OEM and ODM services. You can provide your artwork or ideas, and we will develop the product for you.
What is the sample fee and lead time?
Samples typically take 7-10 days. The fee depends on the material and construction requirements, which can be discussed based on your needs.
How do you handle shipping?
We can ship via EMS, DHL, FEDEX, UPS, SF-express, TNT, or through major Chinese ports depending on the customer's specific requirements.
What are your accepted payment terms?
We accept T/T, Paypal, L/C, and trade assurance payments to ensure a secure transaction for our clients.
What is your minimum order quantity (MOQ)?
Our standard MOQ is 1000 PCS. Please note that larger quantities typically qualify for more competitive pricing.